Frequently asked questions
Can I book Central Taxis Letchworth for a collection from Heathrow?
Yes. You book Central taxis Letchworth to take you to Heathrow and to bring you back to our areas of operation – Letchworth, Baldock or Stotfold.
Do you accept card payments?
Taxis I can pay with card near me. Our cabs are equipped with card payment facilities so you can pay by card. We accept all major chip and pin cards including Amex.
Where will I meet my driver at the airport?
Every airport has its own rules and regulations about picking up and dropping off passengers. Heathrow and Gatwick allow drop offs outside the terminal but not pickups. So we generally meet you inside the terminal. Stansted and Luton allow both pickups and drop offs at a dedicated nearby area. These areas are easy to find so we will meet you here for these airports. Your driver will contact you on your mobile to advise you about the best place on the day.
Do your drivers speak English?
Yes. The majority of our drivers’ first language is English so communication will be easy. Also, some of our drivers speak other languages. For passengers whose language is not English we have the option to communicate through Google Translate.
Will I have to pay for waiting time and parking charges?
There are no hidden charges in our quotes. If we quote you £90 for your taxi from Heathrow to Baldock, for example, we do not charge you extra for waiting time or parking charges. So, if your flight is delayed for any reason or you are held up in baggage reclaim or customs, we do not charge any more than the original quote.
Are the drivers police checked?
Our taxi drivers are required, at times, to work with children and vulnerable adults so they all are vetted by the police. They have undergone an enhanced DBS check – Disclosure and Barring service check. This is the highest level of check which shows all the details of a person’s criminal record. It includes any spent convictions, reprimands, cautions, warnings and convictions. Only after satisfying the check can the driver be granted a taxi license. The license is the granted by North Herts District Council.
What our customers say
Fabulous service – I never use anyone else to collect me from Heathrow airport. So calm and patient, even when I forgot something and we had to go back to pick it up…
Great, professional service. Always on time, easy to work with and friendly. Wouldn’t go anywhere else for a pre-booked taxi. I repeatedly use them for my airport transfers to luton and Stansted and have never regretted it!
I always book my airport runs with Central Taxis Letchworth. Reliable, trustworthy and very friendly drivers that don’t drive like loonies like some taxi drivers! Fully recommend.